Return and Refund Policy


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Return and Refund Policy of Zaapi
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Social Seller

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Your all-in-one chat commerce toolkit

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Chat Integration
In-Chat Checkout
โปรแกรมตอบแชทลูกค้า เว็บฟรี รองรับการตัดบัตรเครดิต
Payment Gateway
Order Notification
ติดตามสถานะลูกค้า โปรแกรมตอบแชทลูกค้า
CRM System
Stock Management
Sales Report
สร้างเว็บฟรี พร้อมโปรแกรมตอบแชทลูกค้า
Own Website

Payment Gateway Fee

Transaction fees in this table are separated charges from the packages to use Zaapi service. This additional fee will be charged when the transaction occurs only. Any changes to these fee in the future will be up to Zaapi.

Service Fee
Mobile Banking Payment Gateway Fee*
15 THB per transaction
Promptpay QR Payment Gateway Fee*
Bill Payment Payment Gateway Fee*
Digital Wallet Payment Gateway Fee*
1.5% - 3.2%
Debit and Credit Card Payment Gateway Fee*
3.2% - 3.5%
Payout fee for transaction under 50,000 THB
20 THB
Payout fee for transaction above 50,000 THB
*Payment Gateway Fee is subject to 7% VAT from the fee amount

Users of our service will notice that creating a Zaapi website store is completely free! Some additional services from our partners can invoke charges, however that allows us to deliver valuable new features for all of our customers!

If you have any questions or would like to learn more, please contact us at the address listed below.

If you are experiencing any difficulties with services on Zaapi, please feel free to report your problems by shaking your phone in the Zaapi app!

Last Updated: 10 October 2022