AI Chatbot for Ecommerce
Automate customer service, recover abandoned carts, and respond instantly across every channel with an AI chatbot built for growing ecommerce brands.
Stop Losing Sales to Slow Replies
Every delayed response costs you revenue. When customers wait hours for answers about products, delivery, or returns, they abandon their carts and buy elsewhere. Switching between WhatsApp, Instagram, Shopee, and other platforms only makes it worse.
Your team gets overwhelmed. Customers lose patience. Sales slip away.
Recover Abandoned Chats Instantly
Don't let warm leads go cold. Our AI chatbot engages shoppers who drop off, sending automated reminders and product recommendations to close the sale without manual follow-up.Ecommerce Example: If a customer asks about sizing on Instagram but leaves, the bot automatically sends a 10% discount and a direct checkout link 30 minutes later.
Provide 24/7 Automated Support
Resolve repetitive questions around the clock without adding headcount. The customer service chatbot handles tracking links, shipping policies, and returns effortlessly.Ecommerce Example: A buyer messages your Facebook page at 2:00 AM asking, "Where is my order?" The AI instantly fetches their live tracking status from your store and replies in seconds.
Manage Everything in One Unified Inbox
Stop switching between apps. Bring all your marketplace and social conversations into a single workspace where AI assists your human agents with smart reply suggestions and automated routing. E-commerce Example: Manage chats from WhatsApp, Shopee, and Lazada on one screen, while the AI drafts the perfect response for your support agent to approve.
Frequently Asked Questions
These are the most commonly asked questions about Zaapi. If you can't find what you're looking for, feel free to chat with our team.
Q: Is this only an auto reply bot for WhatsApp?
A: No. Zaapi connects WhatsApp, Facebook Messenger, Instagram, LINE, Shopee, Lazada, and TikTok Shop into one centralized inbox.
Q: Does this replace my human agents?
A: No, it empowers them. The AI handles up to 80% of routine questions, freeing your team for high-value sales conversations and complex support tickets.
Q: How long does setup take?
A: You can connect your channels and activate your first automated messenger bot flows in less than 15 minutes. No coding required.
Q: Is this suitable for Shopify stores?
A: Absolutely. Zaapi is built for ecommerce merchants and integrates smoothly with your store to answer order-specific questions automatically.
Q: How does pricing work?
A: We offer transparent pricing with unlimited contacts, unlimited chat volume, full integrations, and pricing based on the number of admin users. Start with a free trial to test the AI and unified inbox before upgrading.
