Zaapi Pte. Ltd. (“Zaapi”) engages the third-party sub-processors listed below to process personal data on behalf of its customers in connection with the provision of Zaapi’s services. Zaapi maintains this page as its current, complete list of sub-processors and will update it before any new sub-processor processes customer personal data. Customers may subscribe to updates by contacting hello@zaapi.com.
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting and storage | Singapore |
| MongoDB, Inc. (Atlas) | Database services | Singapore |
| Google LLC (Google Cloud, incl. Gemini models) | Cloud infrastructure and AI model services | United States / Singapore |
| Microsoft Corporation (Azure AI Foundry) | AI model hosting | United States / Singapore |
| Anthropic, PBC | AI model provider | United States |
| OpenAI, L.L.C. | AI model provider | United States |
| Voyage AI Innovations, Inc. | AI embeddings and message processing | United States |
| Okta, Inc. (Auth0) | User authentication | United States |
| Twilio Inc. | Messaging infrastructure | United States |
| Functional Software, Inc. (Sentry) | Error monitoring | United States |
| SigNoz Inc. | Observability and logging | United States |
| Vercel Inc. | Web application hosting | United States |
| Stripe, Inc. | Payment processing | Singapore / United States |
| LangChain, Inc. (LangSmith) | AI observability and tracing | United States |
| Detect Language, MB | Language detection | European Union |
| Unstructured Technologies, Inc. | Document parsing | United States |
| LaunchDarkly (Catamorphic Co.) | Feature management | United States |
| Google LLC (Google Workspace) | Business communications and customer support | United States |
| BunnyWay d.o.o. (Bunny CDN) | Content delivery network | European Union |
Each sub-processor is bound by data protection obligations materially no less protective than those Zaapi provides to its customers. For questions about this list, contact hello@zaapi.com.