E-commerce

Lazada

Smart automation for chats, FAQs, and after-sales support to elevate Lazada buyer experience.

Automate support, sales, and customer communication on Lazada

  • Connect your Lazada Seller Account to Zaapi to manage all customer chats, inquiries, and order updates from one unified inbox.
  • Centralize buyer messages across pre-sale, in-sale, and post-sale stages to improve response times and overall customer satisfaction.
  • Resolve refunds, complaints, or disputes quickly by auto-routing complex cases to the right specialist or department instantly.
  • Grow your brand across multiple Lazada stores and other online channels while keeping communication seamless and consistent.
  • Monitor team productivity, chat response times, and campaign ROI through Zaapi’s advanced analytics dashboard for better decisions.

Try Zaapi for free

If you're ready to dive in, sign up now and start using Zaapi for free. Unsure how to get started? Book a demo, and we’ll walk you through exactly how Zaapi can transform your customer conversations.