WhatsApp Business

Customer communication and AI Agent support through WhatsApp, all managed seamlessly inside Zaapi.

Sell, support, and automate customer conversations on WhatsApp

Connect WhatsApp Business API to Zaapi’s omnichannel inbox to manage every chat and lead from one place.
Automate replies, nurture leads, and recover abandoned carts with AI Agents trained to understand intent and personalize recommendations.
Capture leads directly from click-to-WhatsApp ads, Facebook and Instagram CTAs, QR codes, or chat links — all synced into Zaapi automatically.
Build interactive experiences with WhatsApp Flows: allow customers to book appointments, register for promotions, or request quotes without leaving chat.
Deliver 24/7 support through AI Agents that resolve FAQs, escalate complex issues, and keep conversations active even outside working hours.

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Automate your customer journey, increase your conversion rate, and grow your revenue without hiring more staff. No credit card required.