Messaging

WhatsApp Business

Customer communication, broadcast automation, and chatbot support through WhatsApp, all managed seamlessly inside Zaapi.

Sell, support, and automate customer conversations on WhatsApp

  • Connect WhatsApp Business API to Zaapi’s omnichannel inbox to manage every chat, lead, and campaign from one place.
  • Automate replies, nurture leads, and recover abandoned carts with AI Agents trained to understand intent and personalize recommendations.
  • Run broadcast campaigns to announce promotions, restock alerts, or event updates, and track engagement in real time.
  • Capture leads directly from click-to-WhatsApp ads, Facebook and Instagram CTAs, QR codes, or chat links — all synced into Zaapi automatically.
  • Build interactive experiences with WhatsApp Flows: allow customers to book appointments, register for promotions, or request quotes without leaving chat.
  • Deliver 24/7 support through AI Agents that resolve FAQs, escalate complex issues, and keep conversations active even outside working hours.

Try Zaapi for free

If you're ready to dive in, sign up now and start using Zaapi for free. Unsure how to get started? Book a demo, and we’ll walk you through exactly how Zaapi can transform your customer conversations.