News, tips and resources about Zaapi

Thinking about becoming an entrepreneur or investing in a business in this era and wondering how to survive? We all know that selling in an age that emphasizes both online and physical storefronts is highly competitive. So, how do successful people do it? How do professional entrepreneurs overcome these hurdles? In this article, we'll explore the true meaning of "entrepreneur" and delve into the skills and qualities that have led many business owners to success.

A backend system is a platform that helps manage online stores and businesses more systematically. It focuses on sales and customer service management, from responding to customer chats, creating orders, summarizing details, and receiving payments, to managing stock, storing customer data, and coordinating admin teams. This enhances work efficiency, speeds up sales closures, and offers convenience—notifications can be received anywhere, anytime, with just a mobile phone.

Online order management is a critical component of doing business in the digital age. With the widespread shift to e-commerce and online sales, the ability to efficiently manage online orders has become a key factor in the success and growth of today's businesses. This article will explore what online order management entails, its benefits, and techniques to maximize efficiency for both customers and online sellers.

Wondering how to craft killer sales captions that keep orders pouring in for your online business? Today, we're sharing a wealth of techniques and awesome examples for writing sales captions that are guaranteed to attract customers. Even if you're a newbie online seller, worry no more! You'll be posting confidently on Facebook, LINE, Instagram, and TikTok, ready to see your sales soar in 2025!

Logo design is crucial for both physical and online stores, as it's a key element that helps customers remember your brand. A distinctive logo that reflects your store's identity can significantly benefit your business. Today, we're introducing 10 logo design programs to help you out.

Once you have your products and services ready, the next step is to implement smart marketing strategies to increase sales and build strong customer relationships. This article shares 10 proven marketing techniques perfect for beginners, including optimizing your online store, leveraging social media, running Google Ads, using email marketing, offering targeted promotions, creating loyalty programs, collaborating with influencers and partner brands, and more. Plus, discover how Zaapi’s unified chat platform can help you manage sales and customer communication seamlessly across all channels.

Did you know you can create a free website with Google Sites—even if you’ve never built a website or written a line of code before? With its drag-and-drop simplicity, it’s perfect for beginners and online sellers alike. In this article, we’ll walk you through how to build your own business website using Google Sites in just a few simple steps—plus how to boost sales by connecting it to Zaapi’s unified chat system.

In today’s fast-growing e-commerce landscape, online stores must have skilled chat admins to engage customers effectively across multiple channels. This article explores the vital role of chat admins and shares proven techniques that help them boost sales by building trust and delivering prompt, efficient customer service.

Want to turn one-time buyers into loyal customers? CRM, or Customer Relationship Management, is the key. In this article, we’ll break down what CRM is, why it’s essential for online sellers, and which strategies you can use to build stronger customer relationships and grow your business.

Live chat has become an essential tool for online businesses, helping brands respond to customer inquiries in real time, close sales faster, and provide a more personalized shopping experience. This article explores how live chat improves customer service, builds trust, and increases conversion rates. You’ll also discover practical tips for using live chat effectively—whether you're a small online store or a growing e-commerce brand.