Why
When You Can Use Zaapi
The smarter, all-in-one platform built for modern E-commerce stores.Zaapi connects chats, orders, and customer data from Shopee, Lazada, TikTok Shop, Facebook, Instagram, LINE OA, and website live chat — unified in a single AI-powered dashboard designed for faster response, smarter automation, and higher sales.Try it free — no credit card required.
The Better Way To Go
Ready to Elevate Your Business With
More Than Just a Chatbot
Zaapi is not just a chat tool — it’s a complete conversational commerce platform. It connects every customer touchpoint, including chat history and live order data, into one place. This helps your team respond with full context, resolve issues faster, and drive higher conversions with less effort.
24/7 Smart AI Assistant
Empower your business with an AI assistant that works around the clock. Zaapi’s AI can handle routine FAQs, product inquiries, and repetitive customer requests automatically, so your sales and support teams can focus on building relationships and closing more high-value deals.
Flexible Automation for Every Workflow
Build automated workflows that match your store’s unique process. Whether it’s answering frequently asked questions, confirming orders, or re-engaging past customers, Zaapi’s drag-and-drop Flow Builder makes it simple to create powerful e-commerce chat automations without any coding.
All Customer Data, All in One Place
Zaapi unifies Shopee, Lazada, TikTok Shop, Facebook, Instagram, and LINE OA into one central dashboard. Your team can view conversations, check order status, and see customer history at a glance, saving time and improving coordination across all your sales channels.
Stop switching between disconnected tools.
Zaapi brings every channel, customer, and order together — helping your business sell faster, operate smarter, and provide a better customer experience.Sell more, work less, and grow confidently with Zaapi.
Frequently Asked Questions
These are the most commonly asked questions about Zaapi. If you can't find what you're looking for, feel free to chat with our team.
Q: What is the pricing structure for Zaapi?
A: You can explore detailed pricing or use our interactive calculator on the Zaapi Pricing page to find the perfect plan for your business size.
Q: How long is the free trial?
A: You can try all features on any Zaapi plan for 7 days, completely free. No credit card is required to start.
Q: Does automation work across all channels?
A: Yes, the Zaapi Flow Builder allows you to set up unified automation that works across all connected channels, or create channel-specific flows (e.g., for LINE or Facebook Messenger) to match your strategy.
Q: Does Zaapi integrate with Shopify or HubSpot?
A: Yes. Zaapi integrates natively with Shopify and HubSpot to sync your store data and customer insights seamlessly.
Q: Does Zaapi support Live Chat on websites?
A: Yes. Zaapi provides a Live Chat widget that can be installed on any website, even if you don’t already have an existing chat system.
Q: Is Webhook integration available?
A: Webhook integration is on the roadmap and planned for early 2026, allowing deeper connectivity with other tools and systems.
Q: Who is Zaapi best for?
A: Zaapi is ideal for e-commerce sellers and teams managing multiple channels — from Shopee and Lazada to TikTok, Facebook, and LINE OA — who want to automate operations and manage everything in one place.
