WhatsApp CRM & Shared Inbox
Track leads, manage customer conversations, and never lose a WhatsApp contact again —
all in one shared team inbox.
Losing Track of WhatsApp Leads?
When sales and support happen across a shared WhatsApp number, leads fall through the cracks. No customer history. No visibility into who replied last. No way to track where a lead is in the pipeline.
Track Every WhatsApp Lead in One Place
See full conversation history, tag contacts, and track every lead from first message to closed deal — with no CRM integration required.
Multiple Agents, One WhatsApp Number
Assign conversations, leave internal notes, and collaborate as a team without sharing a phone. Full visibility for everyone.
Connect Shopify, Shopee & Lazada
Pull order history, customer data, and purchase records directly into the conversation so your team always has context before they reply.
Frequently Asked Questions
These are the most commonly asked questions about Zaapi. If you can't find what you're looking for, feel free to chat with our team.
Q: Is this a CRM or a chat tool?
A: Both. Zaapi gives you a shared inbox plus customer profiles, contact history, and lead tracking — built around WhatsApp.
Q: Can multiple agents use one WhatsApp number?
A: Yes. Assign chats, track replies, and collaborate with your full team from a single number.
Q: Does it integrate with Shopify?
A: Yes. Zaapi pulls order data directly into conversations so agents have full customer context.
Q: Do I need WhatsApp Business API?
A: Yes. Setup takes 1–3 days and we guide you through the full process.
Q: How does pricing work?
A: From $45/month, unlimited contacts, unlimited chats, AI included. 7-day free trial, no credit card.
