Why
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When You Can Use Zaapi
The smarter, all-in-one platform built for modern E-commerce stores.Zaapi connects chats, orders, and customer data from Shopee, Lazada, TikTok Shop, Facebook, Instagram, LINE OA, and website live chat — unified in a single AI-powered dashboard designed for faster response, smarter automation, and higher sales. Try it free — no credit card required
The Better Way To Go
Ready to Elevate Your Business With
More Than Just a Chatbot
Zaapi is not just a chat tool — it’s a complete communication and sales platform. It connects every customer touchpoint — chat, order, and customer data — into one place, helping your team respond with full context and drive higher conversions with less effort.
24/7 Smart AI Assistant
Empower your business with an AI assistant that never sleeps. Zaapi’s AI can handle FAQs, product inquiries, and repetitive customer requests automatically, so your sales team can focus on building relationships and closing more deals — day or night.
Flexible Automation for Every Workflow
Build automated workflows that match your store’s unique process. Whether it’s confirming orders, handling FAQs, or re-engaging past customers, Zaapi’s drag-and-drop Flow Builder makes it simple to create powerful automations tailored to your business.
All Customer Data, All in One Place
Zaapi unifies Shopee, Lazada, TikTok, Facebook, Instagram, and LINE OA into one dashboard. Your team can view conversations, order status, and customer history at a glance — saving time and improving coordination across all channels.
Stop wasting time with disconnected tools that weren’t built for online sellers. Choose the platform that truly understands E-commerce —and helps you sell more while working less.
Frequently Asked Questions
These are the most commonly asked questions about Zaapi. If you can't find what you're looking for, feel free to chat with our team.
Q: What is the pricing structure for Zaapi?
A: You can explore detailed pricing or use our interactive calculator on the Zaapi Pricing page to find the perfect plan for your business size.
Q: How long is the free trial?
A: You can try all features on any Zaapi plan for 7 days, completely free. No credit card is required to start.
Q: Does automation work across all channels?
A: Yes, the Zaapi Flow Builder allows you to set up unified automation that works across all connected channels, or create channel-specific flows (e.g., for LINE or Facebook Messenger) to match your strategy.
Q: Does Zaapi integrate with Shopify or HubSpot?
A: Yes. Zaapi integrates natively with Shopify and HubSpot to sync your store data and customer insights seamlessly.
Q: Does Zaapi support Live Chat on websites?
A: Yes. Zaapi provides a Live Chat widget that can be installed on any website, even if you don’t already have an existing chat system.
Q: Is Webhook integration available?
A: Webhook integration is on the roadmap and planned for early 2026, allowing deeper connectivity with other tools and systems.
Q: Who is Zaapi best for?
A: Zaapi is ideal for e-commerce sellers and teams managing multiple channels — from Shopee and Lazada to TikTok, Facebook, and LINE OA — who want to automate operations and manage everything in one place.
