News, tips and resources about Zaapi
Comprehensive communication, contact, and chat solutions for businesses and online stores

How to Build a Free Website with Google Sites & Start Selling Online in Minutes
Did you know you can create a free website with Google Sites—even if you’ve never built a website or written a line of code before? With its drag-and-drop simplicity, it’s perfect for beginners and online sellers alike. In this article, we’ll walk you through how to build your own business website using Google Sites in just a few simple steps—plus how to boost sales by connecting it to Zaapi’s unified chat system.

The Essential Role of Chat Admins: How They Boost Customer Relations and Online Sales
In today’s fast-growing e-commerce landscape, online stores must have skilled chat admins to engage customers effectively across multiple channels. This article explores the vital role of chat admins and shares proven techniques that help them boost sales by building trust and delivering prompt, efficient customer service.
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What Is CRM and Why Is It Crucial for Online Business Success?
Want to turn one-time buyers into loyal customers? CRM, or Customer Relationship Management, is the key. In this article, we’ll break down what CRM is, why it’s essential for online sellers, and which strategies you can use to build stronger customer relationships and grow your business.
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What is Live Chat? The Key to Enhancing Customer Satisfaction and Driving Sales
Live chat has become an essential tool for online businesses, helping brands respond to customer inquiries in real time, close sales faster, and provide a more personalized shopping experience. This article explores how live chat improves customer service, builds trust, and increases conversion rates. You’ll also discover practical tips for using live chat effectively—whether you're a small online store or a growing e-commerce brand.

Where to Sell Online for Free? 8 Platforms to Start Your Online Store with Zero Cost
Wondering where to sell online without spending a dime? You’re in luck! We’ve rounded up 10 free platforms to help you kickstart your e-commerce journey without upfront costs. Whether you're selling new or secondhand items, these platforms can give your business the boost it needs—especially when paired with smart promotion strategies.
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Zaapi vs Duoke: Best Chat and Automation Platform for Sellers in 2025
This comparison of Zaapi vs Duoke highlights why Zaapi is the smarter, more scalable solution for online sellers. While both platforms support major marketplaces like Shopee and Lazada, Zaapi goes further with advanced automation, AI tools, full social media chat integration, ongoing product updates, and a more refined user experience. Duoke’s lack of automation, AI, and unified chat makes it less efficient and harder to scale. For sellers looking to streamline operations and grow faster, Zaapi is the clear winner.
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Zaapi vs. Freshchat: More Sales, Less Effort with Chatbot AI Automation
Looking for the right chat solution for your online business? While Freshchat is a well-known tool, Zaapi offers clear advantages for e-commerce sellers—especially those on Shopee and Lazada. From lower contact and agent pricing to powerful automation and a built-in Flow Builder, Zaapi delivers more value where it counts. Here's how it compares head-to-head with Freshwork (Freshchat)

Zaapi vs. Omnichat: The Better Choice for E-Commerce Sellers with Smarter Automation
Choosing the right chat and automation platform can make or break your e-commerce growth. In this comparison, we look at how Zaapi and Omnichat differ across key areas that matter most to online sellers—such as marketplace integration, automation tools, AI features, and analytics. If you're selling on Shopee, Lazada, or social platforms, this breakdown will help you decide which tool better supports your business goals.

Zaapi vs. respond.io: Why Zaapi is the Best Alternative to respond.io
Looking for a chat and automation platform for your online business? This comparison between Zaapi and respond.io highlights key differences in pricing, automation features, e-commerce integrations, and onboarding support. With plans starting at $19/month, Zaapi offers more value, especially for sellers on Shopee, Lazada, and TikTok Shop who need full-featured tools without breaking the bank.
Try Zaapi for free
If you're ready to dive in, sign up now and start using Zaapi for free. Unsure how to get started? Book a demo, and we’ll walk you through exactly how Zaapi can transform your customer conversations.