News, tips and resources about Zaapi

Want to turn one-time buyers into loyal customers? CRM, or Customer Relationship Management, is the key. In this article, we’ll break down what CRM is, why it’s essential for online sellers, and which strategies you can use to build stronger customer relationships and grow your business.

Live chat has become an essential tool for online businesses, helping brands respond to customer inquiries in real time, close sales faster, and provide a more personalized shopping experience. This article explores how live chat improves customer service, builds trust, and increases conversion rates. You’ll also discover practical tips for using live chat effectively—whether you're a small online store or a growing e-commerce brand.

Wondering where to sell online without spending a dime? You’re in luck! We’ve rounded up 10 free platforms to help you kickstart your e-commerce journey without upfront costs. Whether you're selling new or secondhand items, these platforms can give your business the boost it needs—especially when paired with smart promotion strategies.

Want to grow your online store quickly, boost sales, and manage customers like a pro? This article covers all the essential tools you need—CRM, chat integration systems, and AI chatbots—plus tips on how to choose the right ones for your business.

Explore 10 top-rated chatbots for online businesses. Find the right chatbot that fits your sales strategy and budget. Compare features, platforms, and pricing—read now!

Replying to comments on your Facebook page isn’t just good customer service—it’s a key opportunity to build trust, grow relationships, and boost your brand’s credibility. In this article, we’ll walk you through smart, effective ways to reply to comments, share real-world tactics for managing replies, and show how automation tools like Zaapi can make the process smoother and more impactful.

Zaapi is a powerful all-in-one chat solution that brings all your customer messages into one place—Facebook, Instagram, LINE, WhatsApp, Shopee, Lazada, and TikTok Shop—helping online sellers respond faster, manage teams more efficiently, and ultimately close more sales. With built-in AI and automation tools, Zaapi takes your customer service and sales performance to the next level.

Brand loyalty is more than just repeat purchases—it's a deep connection that customers feel towards a brand, leading to trust, repeated buying, and advocacy. Learn what brand loyalty really means, why it’s crucial for business growth, and how modern brands use technology to nurture loyal customers effectively.

Explore 7 AI-powered tools that can genuinely help grow your online sales. Choosing the right tools for your e-commerce business can unlock efficiency, boost performance, and support long-term success.

Discover how to automatically respond to comments and pull chats into your Facebook and Instagram inbox using Zaapi. Increase your sales with chatbots and marketing automation that helps your business respond faster and sell smarter.