Redefine Your Customer Experience With AI Agents
Automate customer service with an intelligent AI agent, qualify leads automatically, and manage every conversation from one powerful inbox.
.webp)
Your Customer Communications.
All in one
inbox
One inbox, all your channels
Manage conversations from your website, WhatsApp, Facebook, Instagram, Email, Shopify, TikTok Shop and more—all in one smart inbox.
Automate the repetitive tasks
AI Agents and workflows handle tasks like FAQ responses and lead qualification, so your team can focus on what matters.
Turn insights into action
Stay on top of customer interactions with real-time analytics to track trends and improve agent performance.
AI-powered assistance, 24/7
Let AI agents take care of routine queries, appointment scheduling, and lead qualification so your customers are never left waiting.
Target smarter, sell more
Segment customers based on behavior and send personalized broadcast campaigns that actually convert.
Built with the best, trusted by thousands
We don’t just build for businesses—we build with them. Zaapi partners directly with Meta, TikTok, and others to deliver a secure, best-in-class experience.
People are taking notice
From global enterprises like LEGO and Coca Cola to trailblazing startups, tens of thousands of businesses worldwide trust Zaapi to power their customer conversation operations.
Top-rated on G2 by teams worldwide
4.7/5
“Modern, User-Centric System with a Team Committed to Meeting 100% of Requirements.”
“AI-Powered Support That Lightens Our Team’s Workload.”
“Outstanding Service with Proactive Support and Tailored Tutorials.”
“AI Knowledge Base and Flow Builder Exceed Expectations.”
“Seamless Communication Integration Made Effortless.”
“All-in-One Inbox That Integrates Seamlessly.”
“Incredible Support and Perfect Integration with Marketplaces.”
“Intuitive Interface and Easy AI Features Make Zaapi a Standout.”
“Zaapi Revolutionized Our Customer Service with Seamless AI Integration.”
Built for security.
Designed for peace of mind.
Your customer data is important—we keep it locked down. Zaapi is built with enterprise-grade security to protect every conversation, ensuring privacy, compliance, and total control over your information.
You own your data
We don’t store, sell, or use your data to train AI. Every message stays between you and your customers—no exceptions.
Rock-solid encryption
From the moment a message is sent to the moment it’s received, it’s encrypted at every step. No prying eyes, just secure conversations.
Safe & seamless integrations
Connect your favorite tools with confidence. Our security-first approach ensures that only the right people have access to the right data.
Scale Your Shopify Store,
Not Your Support Team
Put your customer service on autopilot, resolve tickets instantly, and recover lost revenue without hiring more agents.
